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  • How long does it take for my order to be delivered?
  • Generally, orders are shipped within 3 - 60 working days. However, an extension can be made if the buyer and supplier mutually agree on a new date.

  • If the buyer did not receive the goods (goods still in transit) even after being shipped by the supplier, the buyer needs to contact the supplier negotiate a longer shipping period.

  • If the supplier has not shipped the order before the agreed date, the buyer can always contact the supplier to agree a new date; or make a Refund Request.